Privacy Policy for Vitra Mittal (12304821 Canada Inc.)

Effective Date: [Insert Date]

At Vitra Mittal (12304821 Canada Inc.), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information, especially in the context of SMS communications.

‍1. Information We Collect

‍We collect personal information directly from you when you:

-Submit an inquiry through our website or contact form
-Opt in to receive SMS or other communications from us
-Become a client or engage our services

‍This information may include:
‍
-Full name
-Mobile phone number
-Email address
-Project or service-related preferences
-Any other information you voluntarily provide

‍2. Use of SMS Communications

‍We may send you SMS messages only if you have explicitly opted in to receive such communications.

These messages may include:
‍
-Appointment confirmations and reminders
-Project updates and service notifications
-Order confirmations or payment-related alerts
-General communication related to our services
-Occasional promotional offers (clearly identified)
-You can opt out of SMS communications at any time by replying STOP

‍.3. Consent and Opt-In
‍By providing your phone number and checking the opt-in box on our forms, you consent to receive SMS communications from Vitra Mittal. We do not use shared short codes. All messages are sent from a registered A2P number in compliance with applicable regulations.

‍4. Data Sharing and Storage

‍We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Your information is securely stored in our CRM and SMS systems, and access is restricted to authorized personnel only.

‍5. Opt-Out and Unsubscribe

‍You may opt out of receiving SMS messages by replying STOP to any message. For help, reply HELP or contact us at:

📞 Phone: +1 (416) 778-5878
📧 Email: info@vitramittal.com
📍 Address: 8300 Yonge St Unit 201, Vaughan, ON L4J 7R3

‍6. Data Retention

‍We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

‍7. Your Rights

‍You have the right to:

-Access your personal data
-Request corrections
-Withdraw consent at any time
-Request deletion of your information
-Please contact us via email if you wish to exercise these rights.

‍8. Updates to this Policy

‍We may update this Privacy Policy periodically. We will notify you of any significant changes via email or SMS, and updates will always be available on our website.

‍9. Contact Us

‍If you have questions about this policy or your data, please contact:

‍Vitra Mittal (12304821 Canada Inc.)
📧 Email: info@vitramittal.com
📍 Address: 8300 Yonge St Unit 201, Vaughan, ON L4J 7R